Privacy Policy


Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use our website, mobile applications or other services (collectively, the “Services”). It also outlines your rights and choices regarding your personal data and how you can contact us.

This policy is drafted to align with major data protection regulations, including GDPR, UK Data Protection Act 2018, CCPA/CPRA, PIPEDA, POPIA, LGPD, and other relevant international privacy laws.

By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use the Services.

Scope

This Privacy Policy applies to personal data we collect through our Services from individuals across the world. “Personal data” means any information that identifies, relates to, describes, or could reasonably be linked to a particular person. It does not include aggregated or anonymised data.

Information We Collect

Information You Provide to Us

  • Create an account or register for our Services
  • Communicate with us via email, telephone or other channels
  • Purchase products or services
  • Participate in surveys, contests or promotions
  • Submit user-generated content
  • Identification and contact details
  • Demographic information
  • Payment and transactional data
  • Communications
  • Preferences and feedback

Information We Collect Automatically

  • Usage data
  • Device and technical data
  • Location data
  • Cookie and tracking data

Information from Third-Party Sources

  • Service providers
  • Social networks
  • Business partners
  • Publicly available sources

Legal Bases for Processing (EU/EEA/UK)

  • Consent
  • Contract performance
  • Legal obligation
  • Legitimate interests
  • Vital interests
  • Public interest

How We Use Your Information

  • Providing and maintaining the Services
  • Improving our Services
  • Communicating with you
  • Personalisation and marketing
  • Security and fraud prevention
  • Compliance
  • Business operations

Disclosure of Your Information

We may share your personal data with service providers, affiliates, subsidiaries, legal authorities, business partners, and in connection with business transfers where necessary. We do not sell personal data for money.

Cross-Border Data Transfers

Your personal data may be transferred internationally. We use Standard Contractual Clauses (SCCs), adequacy decisions, and other approved safeguards to protect your information.

Data Retention

We retain your personal data only for as long as necessary to fulfil legal, business, and operational purposes. When no longer needed, data is securely deleted or anonymised.

Your Rights and Choices

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent
  • Right to lodge a complaint

Cookies and Similar Technologies

We use cookies and similar technologies to improve browsing experience, analyze usage, remember preferences, and provide relevant advertising.

Third-Party Websites and Services

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children without proper consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant updates will be posted on our website with the effective date.

Contact Us

Email: syeen@syeen.com